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Enterprise Smart Locks and Access Control System for

Telecom Operators

Cutting unnecessary time to gain site access and facilitating access control to help businesses get back on air faster in times of emergencies.

Telecom Operators are proud of their own infrastructure. What used to be the key to running a business is now evolving. Though operators have looked into Tower Companies (TCo) model to decrease the costs of infrastructure expansion, the majority of sites at important geographical area continue to belong to operators.

 

Affecting not just the APAC region, operators worldwide are facing vandalisms and thefts. However, many Telcos continue the use of mechanical locks to secure the site and store physical keys at a central location. Engineers and contractors spend hours in traffic to pick-up and return the keys during site visits. Managers are often unaware of illegal key duplications, stolen or lost keys. With mechanical locks, operators do not have a system that allows them to have an overview of the real-time status of their domestic and international sites.​

Responsibilities

Challenges with the current access control system

Advantages with Smart Locks with Smart Access Control Management System:

Off-line Mode:

  • No Network connectivity required to log in to the application or to lock/unlock our enterprise smart locks

Photograph verification feature:

  • After locking the smart locks, users are tasked to take a picture of the locked door/ gate to inform the NOC manager that the assets were locked properly.

 

Emergency Mode:

  • In the case a smart lock is out of battery, it can be jump-started one last time to unlock in case of emergencies.

 

Manage Multiple Accounts:

  • Support multiple level approvals, notifications for enterprise smart lock access

  • Enterprise Role-based smart lock access control to isolate responsibility and visibility

  • Configure accounts for multiple hierarchical organisation support

Instantaneous in-App technical support to assure reliability:

  • Monitor smart lock's status remotely in real time: Monitor the status of projects, ad-hoc cases, scheduled cases or request process

  • Monitor enterprise smart locks health (Battery, status, timer or other events)

Notification Alerts (SMS/OTP):

  • Alert when smartlock has less than 10% battery life remaining

  • Virtual key expiry warning

  • Alert on incomplete access logs

Personalisation:

  • Specific menu bar and information personalised for different roles

  • Customised monitoring dashboard